Risk Management in Healthcare
What the chapter is about
This chapter describes the key role that risk management plays in health care. It starts by describing how the aviation industry influenced health care. The chapter goes on to describe the need for a no-blame culture, approaches to risk management and the use of critical incident reporting systems.
Listen to an AI-generated discussion about the contents of the chapter
The case studies from this chapter are from:
- Australia
- Canada
- China
- England
- United States
References with links to full text where available
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