Managing Healthcare Services and Products in Global Markets
What the chapter is about
This chapter introduces the topic of managing healthcare services and products. It starts by considering risk management and product safety, product procurement and competition parameters specifically quality, delivery, cost, and flexibility. It concludes by discussing the key issue of workforce planning in the healthcare sector where skilled staff are often the scarcest resource
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The case studies from this chapter are from:
- OECD countries
- Romania
- United Kingdom
- USA
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